Privacy Policy

Effective Date: 27 January 2025

Last Updated: 27 January 2025

DigiDent Digital Denture Clinic & Dental Prosthetist ("DigiDent," "we," "us," or "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy is based on the ADA Policy Statement 5.18 – Dentistry, Privacy and Confidentiality and outlines how we collect, use, store, and disclose your personal information when you interact with our clinic or website (www.digident.au).

1. What Personal Information Do We Collect?

2. How Do We Collect Your Personal Information?

3. Why Do We Collect Your Personal Information?

We collect your personal information to:

4. How Do We Store and Protect Your Information?

Data Breach Notification

While we take every precaution to secure your data, no system is entirely risk-free. In the event of a data breach that is likely to result in serious harm, DigiDent will take immediate action, including:

If you suspect any unauthorized access to your personal information, please contact us immediately using the details provided below.

5. Disclosure of Personal Information

We may share your personal information with:

6. Overseas Disclosure

Some third-party service providers, such as cloud storage or software providers, may be located overseas. If we transfer personal information outside Australia, we take steps to ensure that these providers comply with Australian privacy laws.

7. Your Rights & Choices

You have the right to:

To make a request, please contact us using the details provided below.

8. Cookies and Website Analytics

Our website (www.digident.au) uses cookies to enhance functionality and analyze visitor trends. You can manage or disable cookies through your browser settings, but doing so may affect website performance.

9. Data Retention & Secure Disposal

DigiDent retains patient records and personal data in accordance with legal and professional requirements.

10. Compliance with State-Specific Privacy Laws

DigiDent complies with all relevant Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As we operate in Queensland, we also adhere to the Information Privacy Act 2009 (Qld) where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, wish to access or update your personal information, or need to make a complaint, please contact us at:

DigiDent Digital Denture Clinic

📍 Address: 12 Somer St, Hyde Park QLD 4812

📞 Phone: 0467 937 430

📧 Email: molars@digident.au

🌐 Website: www.digident.au

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.